These notes apply to the VividOptics website. They are provided for general information and are not legal advice. Last updated October 2026.
Terms and conditions
By using this website you agree to these terms. The site is operated by VividOptics as a telecommunications technology partner and distributor serving Australia and New Zealand.
Content on this site — including product names, descriptions, specifications, images and availability — is published to help you understand the ranges we supply. It does not constitute an offer, quotation, or contract. Prices, lead times and configurations are confirmed only in a written quotation from VividOptics.
You may browse the site for legitimate business enquiry. You must not misuse it, attempt to disrupt it, scrape it in a way that harms our systems, or present site content as your own.
Enquiries submitted through our forms are a request for information or a consultation. Submitting a form does not create a supply agreement.
Disclaimer
We take care to keep information accurate, but manufacturer specifications, firmware, part numbers and packaging can change without notice. Datasheets and performance claims originate with the relevant manufacturer. Always confirm critical details with VividOptics or the manufacturer before ordering, installing or designing a network around a product shown here.
To the extent permitted by law, VividOptics is not liable for loss arising from reliance on website content, delays in third-party manufacture or freight, or use of products outside the manufacturer’s stated purpose. Statutory rights under Australian or New Zealand consumer law (as applicable) are not excluded.
External links (including WhatsApp and manufacturer sites) are provided for convenience. We are not responsible for third-party sites or services.
Privacy
When you send an enquiry we collect the details you provide — typically name, email, phone number, message, related product, and the page you submitted from — so we can respond to your request. We use that information for sales, technical follow-up and related customer service. We do not sell your contact details.
Messages may be processed by our email delivery provider in order to reach our inbox. We retain enquiry records as needed for business correspondence and record-keeping.
To access, correct or ask us to delete personal information you have sent us, email info@vividoptics.co.nz or call 021 248 4843. Our postal address is 110 Saint Lukes Road, Sandringham, Auckland 1025.
Third-party brands, logos and product information
This website shows names, logos, product photographs and technical information for manufacturers we represent or whose products we supply. Those brands include, without limitation, Kaelus, Galtronics, Comba Telecom, RFS, Ribbon Communications, YOFC, WBT, EXFO, Enhancell, Oscilloquartz and other partners named on the site.
All such names, logos, trademarks, trade dress and product information remain the property of their respective owners. VividOptics is a distributor and technology partner. Displaying a brand or product does not mean we own that intellectual property, that the owner endorses this website, or that we are the manufacturer.
Logos and product images are used for identification so customers can recognise the ranges we supply. They may be simplified, cropped or shown alongside our own copy. Product descriptions on this site may summarise or restate manufacturer material and can be incomplete. Official specifications, certifications and installation instructions are those published by the manufacturer.
If you are a rights holder and believe a logo or description is used incorrectly, contact us at info@vividoptics.co.nz and we will review it promptly.